Cases

Our customer, a leading global antenna producer, had set the goal to make his product development process more efficient.

Read more about our case study Program Management.

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Through the increased quality and the rising production strength from Asia, many companies form Germany experience more competitive pressure, which finally leads to the loss of customers and revenue.

Read more about our Case Study Operational Excellence.

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The world is constantly changing. Again and again extreme
changes occur through one of the three trend initiators:
• Technology
• Companies
• Customers

Read more in our Case Study Digital Business Models.

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Long-term service agreements and a stronger market presence was achieved by developing a new business branch. The processes developed were to be transformed into digitalization strategies without restricting the SCM and production processes.

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In order to develop a field service concept for Europe a reverse logistics process (L-HUB) was decentralized. The core of the solution was scalability and efficiency gain without having a negative impact on the customer experience.

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In order to strengthen the department of electrical waste (e-waste) a recycling company aimed for a deeper integration into the e-waste value chain. To achieve this goal a new business model was developed: a one-stop-shop solution.

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In order to ensure service quality and to control service performance an audit concept was developed. This allows the client a rapid detection of disturbances and fast respond to them. Therefore, a backend and web front end solution has been developed that allows the customer a direct real time access to all audit data of the service partners.

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The global service network has been optimized for a globally operating electronics company within a project period of 24 months. By an on-site audit and assessment process with 48 worldwide acting service partners significant savings have been identified and customized workflows were implemented.

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