Cases

Long-term service agreements and a stronger market presence was achieved by developing a new business branch. The processes developed were to be transformed into digitalization strategies without restricting the SCM and production processes.

Read more

In order to develop a field service concept for Europe a reverse logistics process (L-HUB) was decentralized. The core of the solution was scalability and efficiency gain without having a negative impact on the customer experience.

Read more

In order to strengthen the department of electrical waste (e-waste) a recycling company aimed for a deeper integration into the e-waste value chain. To achieve this goal a new business model was developed: a one-stop-shop solution.

Read more

In order to ensure service quality and to control service performance an audit concept was developed. This allows the client a rapid detection of disturbances and fast respond to them. Therefore, a backend and web front end solution has been developed that allows the customer a direct real time access to all audit data of the service partners.

Read more

The global service network has been optimized for a globally operating electronics company within a project period of 24 months. By an on-site audit and assessment process with 48 worldwide acting service partners significant savings have been identified and customized workflows were implemented.

Read more

An income and growth-oriented portfolio of services has been developed for a leading provider of technology solutions in the area of wireless network technology. After the development of a market entry strategy, the customer has been actively supported by us with the implementation and roll-out of new services.

Read more

For different production segments of a leading industryautomatization manufacturer information and material flows were analyzed and unified. Due to our innovative solutions, cycle times and inventory levels were reduced as well as the compliance of delivery promises could be increased significantly.

Read more

We achieved cost reduction of central processes of installation and commissioning by 15 percent for an international telecommunications provider. The project's success is due to a consistent optimization of inventory and storage costs as well as improved network implementation.

Read more