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The Internet and a change in consumer behavior, demands a higher supply chain velocity. This has a direct result on the logistics and warehouse industry. Not only must products be available but also the deliveries must be fast, while still saving costs and managing the increased logistics volumes. This is due to the rising importance of e-commerce, service and just-in -time production, as well as...

Unmanned aerial vehicles (UAVs), also known as drones, are said to be the future of logistics. However, to determine the real costs of UAVs, we have to look at three essential aspects

1. How many drones are required?

2. Which investments must be made for the drone fleet?

3. What are the costs of drone shipments?

“Financial excellence” is having processes in place to confidently make decisions regarding matters that significantly impact cash-flow and profitability of your business, on a timely basis.

To achieve financial excellence, one has to identify risks, search for opportunities and set clear expectations. For each aspect certain methods and prerequisites are important and should be applied:

Enablin...

From Amazon to Uber – platforms are everywhere. Platforms have proven themselves to be a promising and futuristic way to execute new business models. However, how can the industrial branch and the B2B market benefit from this trend?

Have you ever wondered, how you can measure service quality? The quality evaluation of service is not only the result of the service performance, but also the process itself. When evaluating a product, the customer solely assesses the functions, appearance and results of the product. In service however, the core evaluation criteria is the perception of the customer. If he or she is dissatisfied...

Moers, September 2017 - IoT, Industry 4.0 or Logistics 4.0 – the digitalization of business processes has become indispensable today. However, a complex transformation is only manageable through a high level of management, data processing and evaluation. The most suitable solution for this: a cloud-based platform.

Moers, August 2017 - Happy customers are loyal customers – and they expect fast and reliable deliveries of their goods. Unfortunately, manufacturer and retailer cannot always pursue these wishes. This can be due to machine downtime, through missing, wrong or defect parts.

Moers, July 2017 - In spring of this year we published an article in the 112th issue of the German magazine „Zeitschrift für wirtschaftlichen Fabrikbetrieb“ (ZWF). In the following days we shall post some of the interesting content of the article.